Hotel transfer times

The transfer time from the airport to your hotel is approximately 1 hour.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Foreign Office Travel Advice

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Disabled access

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made. In many developing countries access is sometimes not as easy as at home. Should you have walking difficulties, getting around monuments and attractions may be harder and, in some cases, impossible. Should you have any concerns whatsoever please do contact us prior to travel.

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Changes to your hotels

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.

Meals and dining in Italy

Guests on half-board arrangements will be served a three-course evening meal, and can expect a first course of traditional pasta or soup, a main meat or fish course accompanied by one or two types of vegetable, and a simple dessert of fruit, cake or Italian ice cream.

Breakfasts will usually consist of bread rolls, jam, cereal, ham, cheese, fruit juice, tea and coffee. Menus will vary from hotel to hotel, but choice will be more limited than in a normal restaurant. In some instances, individual guests who have booked with the hotel independently may be offered a different menu from those who are staying at the hotel as part of a package tour.

An authentic dining experience in Italy can often be a bit different to the Italian food that international tourists might be used to, but it’s one of the best ways to truly appreciate the finer cultural differences of this tourist hotspot. From simpler, but more frequent, courses to regional dishes, here are some points to note when dining in Italy. The first major difference you’re likely to notice is that the dining experience as a whole is much longer; you’ll enjoy a much more social experience than the average dinner back home with multiple smaller courses spread across a longer period of time.

While each meal will be prepared to order, you may notice that dishes are served cooler than you might be used to – Italian dishes are rarely served piping hot to preserve the more delicate flavours of each ingredient and to provide a more enjoyable dining experience. The final thing to bear in mind is that it may be tricky to find Italian classics in the same form as they are at home. For instance, while Spaghetti Carbonara is a staple in historic Rome – and made traditionally using egg yolks rather than cream – you’ll often find it replaced with a wild boar ragù in Tuscany.

Swimming pool & air conditioning availability

Please be aware that for departures in March and April, the swimming pool at this hotel may not yet be open, as hotels across Italy traditionally open their pools from May onwards in line with the warmer season. Similarly, air conditioning is not typically activated until May in Italian hotels, in accordance with local custom and regional regulations. During the spring months, daytime temperatures are generally mild and pleasant, though we recommend packing a light layer for cooler evenings. We hope this does not cause inconvenience and that you enjoy the wonderful spring atmosphere Italy has to offer at this time of year.